We take pride in what we sell and want you to be happy with what you have ordered. You have 30 days from purchase date, for our full money back refund guarantee on all unopened merchandise ( not including shipping and packaging charges). After 30 days you can exchange items for anything else that we may have for sale ( less 20% restocking fee, shipping and handling charges ). All returned items must be in salable condition in original packaging as received. Extra shipping and handling charges apply to all exchanges.
Items damaged in shipment: Replacement of items damaged in shipment should be handled by a claim to the shipper.
Do not return anything without authorization: Please get approval from us before shipping returns. After approval, include a copy of your packing list or invoice with returned items.
Our policy is to protect you, our valued customer. We know that you keep us in business. It is our utmost priority to keep your personal information safe and secure. Please rest assured.
The information we collect: We collect from you the necessary information to process orders and payments for our products or answer your online questions that you may have to service your needs.
We do not share personal information: We do not sell, trade, or rent your personal information to others. This information is for our private records only. We restrict access to your personal and account information to those employees who need to know that information to provide products or services to you.
We do not send Spam email: We make every effort to minimize the amount of unnecessary email correspondence you receive from us. But we want you to be informed of our products and services and special events, so off and on you, will receive some mail from us. Just let us know if you don’t wish to receive these emails and we’ll stop.
Web site security: We employ the latest 128-bit SSL (Secure Socket Layering) encryption technology in our online ordering forms. This is done to protect you from unauthorized use of the information you are sending to our server.